What's the default currency on your website?

All prices are in U.S. dollars. You need to register as our wholesale customer to see the price.

I have a business in New York state, will I be charged sales tax?

New York state customers need to send us your Resale Certificate (Form ST-120) in order to be exempt from New York State sales tax.

What services do AZ Findings provide?

AZ Findings is a jewelry findings, jewelry chains, and jewelry supplies distributor, manufacturer, and wholesaler. We travel around the world and carefully import the top-quality sterling silver and gold jewelry chains, jewelry findings, and gemstone beads from manufacturers directly. We also provide OEM manufacturing services. As a direct jewelry findings importer and manufacturer, we can offer the best wholesale price to our valuable customers.

How does your OEM service work?

For most sterling silver, gold plated sterling silver, and gemstone items. We can manufacture them as per your design.

1. Send us your technical drawing, draft design, or actual item for an estimate quote. The design should include all the dimensions, thickness, material, surface treatment, etc.

2. An estimated quote will be provided. Once confirmed by you. we will charge a 30% deposit to move on to the next step.

3. Our designer will review, adjust, and 3-D render the item for the final details and calculate the final accurate cost.

4. Any tooling (mold or die)required will be made. Production will be started. This process will normally take 3 weeks.

5. Once the production is completed, we will contact you for the final payment. Your items will be shipped to you once the full payment is cleared.

Please expect at least 4 weeks turnaround time after the deposit is paid.

The tooling charge is a one-time fee and will be charged only in the first order of the same item.

No return or exchange for OEM items.

After step 3, the final price may be slightly adjusted from the estimated quote. The price between each production may vary due to the silver/gold and labor market changes.

The final production quantity should be exactly the same or very close to what you requested. Any small difference will be adjusted in the final bill.

What is your wholesale policy?

Please note AZFindings.com is wholesale only. We keep wholesale pricing accessible only to business customers and jewelry professionals. You need to register with a valid tax-id or business number to see the wholesale price. USD$100 minimum order is required for each order. If you need to place a smaller order occasionally, we will charge a $10 handling fee for below minimum orders. If you have any questions about our wholesale price, wholesale policy or products, please feel free to call our toll-free number: 1-888-500-1586.

Do you provide product samples?

You can request samples. Some low-cost samples are free. For other samples, you can purchase without minimum order. If you don't like the sample you received, you can send them back for a worry-free full refund. Please contact our customer service for sample orders.

Where I can see your products in person?

If you live in Buffalo, NY area, you can come to our warehouse by appointment to see product samples and make a purchase. For other customers, you can meet us at many jewelry tradeshows across the country.